Privacy policy
Last Updated: 17 October 2023
Introduction
We value and respect the privacy of our website visitors and users. This Privacy Policy outlines how we collect, use, and safeguard your personal information, in accordance with the Australian Privacy Principles (APP) contained in the Privacy Act 1988 (Cth).
By accessing and using our website, you signify your acceptance of the terms of this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use this site or submit any personal information.
Information we collect
Directly: This might be your e-mail address, name, billing address, home address, etc., mainly information that is necessary for delivering you a product/service or enhancing your customer experience with us.
Indirectly: Information about how you use our website, IP address, information about your preferences, and demographic information.
Use of your information
We use your personal information to:
Process transactions, provide products or services you have requested;
Communicate with you about your account, products, updates, or other promotional reasons;
Improve our services and the user experience, and;
Comply with any related laws or regulations.
Disclosure of personal information
We will not share your personal information with third parties without your consent, except as required by law or as disclosed to you when the information is collected.
Cookies
Our website uses "cookies" to help personalise your online experience. You have the ability to accept or decline cookies using your web browser settings.
Data security
We prioritise the security of your data. While no online transaction is 100% secure, we strive to protect your personal information to the best of our ability.
Accessing and updating your personal information
You can access and edit your personal information at any time by contacting us directly. We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contacting us
If you have any questions about this Privacy Policy, or if you want to exercise your rights mentioned in this Privacy Policy, please contact us at:
Medicinal Plants for Animals Pty Ltd
465 Foster-Mt Best Road, Toora VIC 3962
info@medplants.vet
0447 215 337
Complaints
If you feel that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details above and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Thank you for choosing Medicinal Plants for Animals.